Frequently Asked Questions- FAQ’s


  1. Is Finruh an authentic platform for financial services?

   Finruh is a legitimate platform with a strong focus on authenticity. We have established partnerships with various banks and NBFCs to provide our users with genuine financial products.

  1. How can I trust the authenticity of products offered through Finruh’s website?

   Our platform is built on a foundation of trust and transparency. We’ve forged partnerships with a network of banks and NBFCs, ensuring that the products and services available are from reputable and authorized institutions.

  1. Are all the banks and NBFCs listed on Finruh’s website verified and reliable?

   Yes, we prioritize the verification and reliability of the institutions listed on our website. We’ve meticulously vetted and partnered with recognised banks and NBFCs to offer a diverse range of financial products.

  1. Does Finruh ensure the authenticity of the API’s working process?

 Absolutely, we’ve integrated over 20 in-built APIs that enable users to apply for various loans directly through our platform. Our tie-ups with multiple banks and NBFCs facilitate swift approval and sanctioning processes, ensuring authenticity.

  1. How can I be assured that my loan application data is handled securely on Finruh’s APIs?

   Security and privacy are paramount at Finruh. We use advanced encryption and secure data handling practices to protect all user information, ensuring the confidentiality and integrity of your data.

  1. What steps has Finruh taken to verify its partnerships with banks and NBFCs?

 Our team conducts rigorous due diligence before establishing any partnership. We ensure the credibility and authenticity of our partner institutions through comprehensive verification processes.

  1. Can I verify the authenticity of the banks and NBFCs directly through Finruh’s platform?

   Yes, you can find detailed information about our partner banks and NBFCs on our website, showcasing our commitment to transparency and authenticity in our partnerships.

  1. How does Finruh guarantee the authenticity of the leads and backend data it offers to clients?

   Our lead packages are derived from reliable sources and verified data. We ensure the quality and authenticity of the provided backend data, enabling our clients to reach potential customers effectively.

  1. Are there any certifications or accreditations that Finruh holds to validate its authenticity?

   While we adhere to industry standards and best practices, our authenticity is primarily reflected through our established partnerships and successful track record with reputable financial institutions.

  1. What measures does Finruh take if any authenticity-related issues arise with partnered banks or NBFCs?

    In the rare event of any concerns regarding authenticity, we take immediate action, conducting thorough investigations and, if necessary, severing ties with any institution not meeting our stringent authenticity standards.

  1. What financial services does Finruh specifically offer through its website?

At Finruh, we offer digital solutions for fintech businesses, such as Website development, API Integration and Quality Lead Packages 

  1. Are the offered products accessible across all regions in India via Finruh’s platform?

Yes, the offered products are accessible across all regions in India via Finruh’s platform

  1. How can I utilise the 20+ in-built APIs available on Finruh’s website for financial services?

The in-built API survive offered by Finruh will help your business to reach a wider level of audience. Customers can directly apply for financial products through the API-integrated websites. It can be in-built into the website provided by Finruh or could get installed on the customer’s pre-existing website.

  1. What’s the process to apply for products directly through Finruh’s platform?

You can visit Finruh’s website and easily apply for your desired products. 

  1. Do users receive immediate approvals or sanctions for their loan applications via the APIs integrated by Finruh? 

  The time frame taken for disbursal or approval depends on the concerned Bank or NBFC, Finruh does have any role to play in it.

  1. Can I customise or integrate these APIs into my existing business platform or website?

Yes, if your business already owns a website, you can still get our APIs installed on your existing website.

  1. Does Finruh provide backend data or analytics along with lead packages to understand user behaviour and preferences?

Yes, Finruh will provide its customers with Backend Data along with the lead generation package. 

  1. Are there additional services or support provided to users post-application through Finruh’s platform?

Yes, Finruh does provide a website management service to its customers, but the charges for this service are charged separately. 

  1. What measures does Finruh take to ensure a smooth and efficient API integration?

We employ a comprehensive approach that involves thorough documentation and clear, developer-friendly guidelines for each API. Additionally, our technical support team is readily available to assist and troubleshoot any integration issues that may arise. We also conduct rigorous testing procedures to validate the functionality and performance of the APIs, reducing the likelihood of errors during integration.

  1. How secure is the data shared through your platform?

Your data is safeguarded in a dedicated dashboard where you can monitor the status of your leads. Moreover, all leads are directly submitted to the respective banks or NBFCs, and we do not share this information with any other entities.

21 What measures do you have in place to protect sensitive customer information?

We employ robust security protocols to ensure the safety of all data shared on our platform. From encrypted connections to secure servers, our system is designed to safeguard sensitive customer information at every step of the process.

  1. Can I trust that my customers’ data will not be compromised or misused?

Absolutely. We adhere to strict policies that prevent the sharing or misuse of any customer data. The information provided is solely used to facilitate loan applications and is not shared with any third parties.

  1. How does Finruh ensure compliance with data protection laws and regulations?

We strictly adhere to all relevant data protection laws and regulations. Our systems and processes are designed to comply with the necessary legal frameworks to protect user data and privacy. 

  1. Is the data stored on your platform easily accessible to unauthorised parties?

No, all data stored on our platform is protected by secure access controls and encryption. Unauthorized access to this information is prevented through multiple layers of security measures.

  1. What happens to the data once the loan application process is completed?

Once the loan application journey is complete, the data is securely stored according to data retention policies. It is not used for any other purposes without explicit consent.

  1. Can I control or manage the data collected through your platform?

You have full control and visibility over the data collected via your dedicated dashboard. You can access, monitor, and manage the information provided by the leads using our platform.

  1. How are potential vulnerabilities in your system managed?

We regularly update our security systems to address potential vulnerabilities. Our dedicated team conducts routine checks and updates to ensure a robust and secure system.

  1. Do you conduct regular security audits or assessments?

Yes, periodic security audits and assessments are carried out to ensure our system’s resilience against potential threats. These assessments help us maintain and improve our security standards.

  1. In case of any security breach, what steps does Finruh take to mitigate the impact?

In the unlikely event of a security breach, we have an established protocol to address the situation immediately. We take prompt action to contain and resolve any breaches while notifying the affected parties and taking steps to prevent future incidents.

  1. Why should I consider establishing a long-term relationship with Finruh for my fintech needs?

Establishing a long-term relationship with Finruh ensures a consistent and reliable source for all your fintech requirements. Our commitment to quality services and innovative solutions guarantees a partnership that grows and evolves with your business needs.

  1. What benefits can I expect from a long-term association with Finruh for my financial products and services?

Long-term associations with Finruh open the door to a plethora of benefits. You can enjoy personalised services, access to the latest fintech solutions, and a seamless experience for both you and your customers. As our partner, you’ll be at the forefront of the ever-evolving financial landscape.

  1. How does a lasting relationship with Finruh contribute to the success of my business?

A lasting relationship with Finruh means more than just transactional interactions. It means having a dedicated partner invested in your success. From timely updates to continuous support, we strive to contribute to the growth and prosperity of your fintech business.

  1. Can you elaborate on the stability and reliability that come with a long-term commitment to Finruh?

Choosing Finruh for the long haul means choosing stability and reliability. Our track record of delivering top-notch fintech solutions, paired with our PAN India presence, ensures that you can rely on us for the consistent delivery of quality services and products.

  1. How does Finruh foster trust and collaboration in long-term partnerships?

Trust is the cornerstone of long-term relationships, and at Finruh, we prioritize transparency, open communication, and collaborative efforts. Building trust with our partners is key to fostering a relationship that withstands the test of time.

  1. What advantages do customers gain when engaging with Finruh over an extended period?

Customers engaging with Finruh in the long term benefit from a familiar and user-friendly experience. They can expect quick and efficient access to a variety of financial products, along with personalized support that understands their evolving needs.

  1. In what ways does Finruh adapt to the changing needs of its long-term partners in the dynamic fintech landscape?

Finruh is committed to staying ahead of the curve by continuously updating and expanding our suite of services, ensuring that our long-term partners always have access to cutting-edge solutions.

  1. How does Finruh enhance the value proposition for businesses committed to a long-term partnership?

Our long-term partners benefit from an enhanced value proposition that includes not only a comprehensive suite of financial products but also exclusive access to new features, improved APIs, and a range of support services designed to maximise the value derived from our partnership.

  1. What role does customer feedback play in shaping the long-term relationship experience with Finruh?

Customer feedback is integral to our commitment to continuous improvement. By actively seeking and incorporating feedback from our long-term partners, we ensure that our services evolve in line with their needs, fostering a relationship that is responsive and customer-centric.

  1. How secure is Finruh’s system when it comes to Cyber Integrity?

Finruh’s system is designed with 100% cyber integrity, incorporating multiple layers of security to ensure a robust and secure environment.

  1. What measures does Finruh take to ensure the Cyber Integrity of its system?

We employ advanced security protocols, encryption technologies, and continuous monitoring to safeguard the integrity of our system. These measures are in place to protect user data and ensure a secure online experience.

  1. Can you elaborate on the layers of security implemented for Cyber Integrity in Finruh’s system?

Finruh utilizes a multi-faceted security approach, including encryption, firewalls, intrusion detection systems, and regular security audits. These layers work cohesively to fortify our system against potential cyber threats.

  1. How does Finruh protect sensitive user information from cyber threats?

We employ state-of-the-art encryption techniques to secure user data during transmission and storage. This ensures that sensitive information remains confidential and protected from unauthorized access.

  1. Is Finruh’s system compliant with industry standards for Cyber Integrity?

Yes, Finruh adheres to stringent industry standards to maintain the highest level of Cyber Integrity. Our system is designed to meet or exceed regulatory requirements, providing a secure platform for financial transactions.

  1. Can users trust the security of their personal and financial data on Finruh’s platform?

Absolutely. Finruh prioritizes the security and privacy of user data. Our robust Cyber Integrity measures are in place to instil confidence in users that their personal and financial information is well-protected.

  1. How often does Finruh conduct security audits to ensure Cyber Integrity?

We conduct regular and thorough security audits to identify and address any potential vulnerabilities. This proactive approach allows us to stay ahead of emerging cyber threats and enhance the overall Cyber Integrity of our system.

  1. In the event of a cybersecurity incident, how does Finruh respond to ensure minimal impact on users?

Finruh has a comprehensive incident response plan in place. In the rare event of a cybersecurity incident, we take immediate action to contain and mitigate the impact, ensuring minimal disruption to users and their data.

  1. Are there additional security features that users can enable to enhance Cyber Integrity on Finruh’s platform?

Yes, Finruh provides users with additional security features, such as two-factor authentication, to enhance the Cyber Integrity of their accounts. These options empower users to take an active role in securing their financial information.

  1. How does Finruh stay updated on the latest cybersecurity threats and technologies to adapt its security measures?


Finruh maintains a dedicated team of cybersecurity experts who stay vigilant about emerging threats and advancements in security technologies. This proactive approach allows us to continuously evolve our security measures to address new challenges and ensure Cyber Integrity.

  1. Are Finruh Charges separate for the post-website delivery management services?

Yes, if you are willing to get your website managed to post the final delivery, you will have to pay for the services separately. 

  1. How can I reach out to Finruh for Customer Support?

You can reach out to Finruh at, or you can also call at +91-9873302354